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Customer Information

Customer Data Protection:  LeBeastroOnLine is a completely secure ProStores website. Customer information is never sold or shared.


Ordering: If you encounter any difficulties while ordering, please email us at lebeastro@btinternet.com for a prompt response.


Shipping: All products are carefully packed and are shipped by the most economical method, either from our warehouse in San Francisco or from the manufacturer or artist. To minimize our shipping charges, we pack all ordered items in the same box whenever possible. There will be a separate shipping charge for items that are not shipped from San Francisco.

Handling times are noted in the product descriptions. For SPECIAL ORDER products, we notify you of the shipping date just as soon as we know it.

All items are carefully checked before shipping. In the unlikely event of damage during transit, please retain the packaging material and contact us within 24 hours at lebeastro@btinternet.com  We make every effort to quickly resolve any problems.



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Customer Relations

We always welcome your comments and questions relating to this website, our products, your orders and the quality of our customer service. Thank you!

 

 

 

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